Where to Book Your Pembroke Pines DMV Appointment

Pembroke Pines residents schedule DMV appointments through the Florida Department of Highway Safety and Motor Vehicles (DHSMV) online system or by phone. You cannot walk in without an appointment at the Pembroke Pines office — the state requires advance booking for all services.

The online booking system is at www.flhsmv.gov. Select "Schedule an Appointment," choose your county (Broward), then pick the Pembroke Pines location. The phone line for Broward County appointments is 1-844-635-5202. Both routes show you available dates and times in real time, so you can see what is actually open before you commit.

The Pembroke Pines office is located at 1100 Pines Boulevard, Pembroke Pines, FL 33324. Hours vary by day, but the office typically opens at 8:15 a.m. and closes between 4:30 and 5:00 p.m. Check the DHSMV website for the exact schedule on the day you plan to visit, because holiday closures and staffing changes shift hours without notice.

Key Takeaways

  • Book online at www.flhsmv.gov or call 1-844-635-5202; walk-ins are not accepted at the Pembroke Pines location.
  • The office is at 1100 Pines Boulevard and typically operates 8:15 a.m. to 4:30 or 5:00 p.m., but hours change seasonally.
  • You will need a valid ID and proof of residency (utility bill, lease, or mortgage statement) to complete most transactions.
  • Appointment slots fill quickly during peak times; booking two to four weeks ahead gives you more options than waiting until the last week.

What Documents to Bring to Your Appointment

The documents you need depend on your transaction type. For a driver's license renewal, bring your current license, proof of Florida residency (a recent utility bill, lease agreement, or mortgage statement), and your Social Security number or a document showing it. If you are renewing by mail or online, you do not need an appointment.

For a new driver's license or ID card, bring your birth certificate or passport, proof of Social Security number, proof of residency, and proof of your legal name if it differs from your birth certificate (marriage certificate, divorce decree, or court order). You will also take a new photo at the office, so plan for that step in your appointment time.

For vehicle registration or title work, bring your current registration, proof of ownership (title or bill of sale), proof of residency, and your ID. If someone else owns the vehicle, bring a notarized power of attorney or have the owner present. The Pembroke Pines office handles most registration renewals, but complex title transfers sometimes route to a regional office instead.

How Long Appointments Typically Take

A routine transaction — license renewal, registration renewal, or ID replacement — usually takes 15 to 30 minutes from check-in to completion. The actual wait depends on how busy the office is that day and whether your documents are in order. If staff have to contact another agency or verify information, your appointment may run longer.

Bring all required documents before you arrive. Missing a single document often means rescheduling, because the office cannot complete the transaction without it. The DHSMV website lists what you need by transaction type; review it the day before your appointment.

Peak times at the Pembroke Pines office are typically mid-morning (9:30 a.m. to 11:30 a.m.) and early afternoon (1:00 p.m. to 3:00 p.m.). If you book an early morning slot (8:15 a.m. to 9:15 a.m.) or late afternoon slot (after 3:30 p.m.), you may experience shorter waits, though availability varies week to week.

Rescheduling or Canceling Your Appointment

You can reschedule or cancel through the same system where you booked. On the DHSMV website, log in with your confirmation number and select "Manage Appointment." By phone, call 1-844-635-5202 and provide your confirmation number. Both methods let you pick a new date and time when ready.

If you cancel without rescheduling, that slot opens for other residents. If you miss an appointment without canceling, the office may flag your account, and you may have to wait longer to book your next slot. If you are running late, call the office directly at the Pembroke Pines location to let them know; they may hold your appointment for 15 to 20 minutes, but this is not may provide.

What to Expect When You Arrive

Check in at the front desk with your confirmation number and ID. You will receive a ticket with your appointment time and a number. The office uses a digital queue system, so watch the display screens for your number to be called. Bring all documents in a folder or envelope so they are organized and straightforward to hand over.

The office is climate-controlled and has seating, but it can be crowded during peak hours. Bring your phone or a book if you expect to wait. Do not bring weapons, large bags, or pets (except service animals). The office has a small parking lot; if it is full, street parking is available on Pines Boulevard.

Once your number is called, a staff member will review your documents, answer questions, and process your transaction. If everything is in order, you will pay any applicable fees (renewal, replacement, or registration costs vary) and receive your new document or confirmation. Some documents are issued on the spot; others are mailed to your address within 7 to 10 business days.

Fees and Payment Methods

Driver's license renewal costs $75.00 for an eight-year license. A new driver's license is $75.00. ID card renewal is $25.00. Vehicle registration renewal costs vary based on vehicle weight and type but typically range from $100 to $300. The office accepts cash, debit cards, and credit cards.

If you are renewing your license and your address has changed, you must update it in person at the office or online before your appointment. Address changes are free. If you are replacing a lost or stolen license, the replacement fee is the same as renewal ($75.00).

Frequently Asked Questions

Can I reschedule my appointment online?

Yes. Go to www.flhsmv.gov, select "Manage Appointment," enter your confirmation number, and choose a new date and time. You can also call 1-844-635-5202 to reschedule by phone. Both methods are available 24 hours a day.

What if I do not have proof of residency?

You will need one of these: a utility bill, lease agreement, mortgage statement, homeowner's insurance policy, or bank statement showing your current Florida address. The document must be dated within the last 60 days. If you cannot provide one, you may not be able to complete your transaction that day.

Do I need an appointment for a vehicle registration renewal?

Yes. All transactions at the Pembroke Pines office require an appointment. You can also renew vehicle registration online at www.flhsmv.gov if your vehicle has no liens and your address is current, which avoids the office visit altogether.

What happens if I miss my appointment?

Your appointment slot is released and becomes available for other residents. You will need to book a new appointment through the online system or by phone. Repeated no-shows may result in a longer wait time to book your next appointment.

Can someone else go to my appointment for me?

Not for most transactions. You must be present for driver's license and ID work. For vehicle registration or title transfers, a notarized power of attorney may allow someone else to represent you, but call the office at the Pembroke Pines location first to confirm what documents they need.