You can reschedule your Connecticut DMV appointment online, by phone, or in person at a branch office

Connecticut's DMV lets you change your appointment date and time through the same system where you booked it. The fastest method is the online portal at ct.gov/dmv, where you can reschedule without waiting on hold. If you booked by phone or in person, you can also reschedule the same way. Phone rescheduling goes through the DMV's appointment line, and in-person rescheduling happens at any Connecticut DMV branch.

You do not need a reason to reschedule. Connecticut does not require you to explain why you want to move your appointment — you straightforward select a new date and time from available slots. The system shows you open times for the same service type you originally booked, so if you scheduled a license renewal, you will see renewal appointment slots.

Key Takeaways

  • Reschedule online at ct.gov/dmv using your confirmation number and personal information, which is the fastest option with no wait time.
  • Call the DMV appointment line at 860-263-5700 to reschedule by phone during business hours, typically Monday through Friday.
  • Walk into any Connecticut DMV branch office and ask staff to reschedule your appointment in person if you prefer face-to-face help.
  • You can reschedule up until the day before your appointment; rescheduling on the day of your appointment may not be possible online.
  • If you cannot find an open slot for your preferred date, check back in a few days, as new appointment times are released regularly.

Rescheduling online through the Connecticut DMV portal

Go to ct.gov/dmv and look for the appointment section on the homepage. You will see a link labeled "Manage Your Appointment" or "Reschedule Appointment" — the exact wording changes occasionally, but it is always near the top of the page. Click that link and enter your confirmation number (from your appointment confirmation email or text) and your date of birth.

The system will display your current appointment details and show you a calendar of available times for the same service. Select your new date and time, then confirm the change. You will receive a new confirmation email and text message with your updated appointment details. Save this confirmation — you will need it when you arrive at the DMV branch.

Online rescheduling works 24 hours a day, 7 days a week. The system typically processes changes when ready, so you can reschedule at midnight if needed. However, if your appointment is tomorrow, the online system may not let you reschedule — in that case, call the appointment line instead.

Rescheduling by phone with the DMV appointment line

Call 860-263-5700 to reach the Connecticut DMV appointment line. This number handles reschedules, cancellations, and new bookings. Have your confirmation number ready when you call, along with your date of birth. The wait time varies depending on the time of day and day of the week; calling early in the morning or mid-week typically means shorter holds.

The appointment line is open Monday through Friday, 8:30 a.m. to 4:30 p.m. Eastern time. It is closed on weekends and state holidays. When you reach an agent, tell them you want to reschedule, and they will pull up your appointment and show you available times. You can ask the agent which times have the shortest wait at the branch, and they can sometimes tell you based on recent traffic patterns.

After you reschedule by phone, the agent will give you a new confirmation number. Write it down or ask them to text or email it to you. You will still receive an automated confirmation message, but having the number from the agent ensures you have it when ready.

Rescheduling in person at a Connecticut DMV branch

Walk into any Connecticut DMV branch office during business hours and tell the front desk staff that you want to reschedule your appointment. Bring your confirmation number and a photo ID. The staff member will look up your appointment and show you available times on their computer. You can ask questions about wait times or which branches are less busy on your preferred date.

Branch hours vary by location. Most branches are open Monday through Friday, 8:30 a.m. to 4:30 p.m., and some offer limited Saturday hours. Check ct.gov/dmv for the specific hours of the branch closest to you before you go. Rescheduling in person takes about 5 to 10 minutes, and you will receive a printed confirmation slip on the spot.

What happens if you cannot find an open appointment slot

Connecticut DMV releases appointment slots in batches throughout the week. If you are looking for a specific date and see no availability, check back the next day or a few days later. New slots often appear on Tuesday and Thursday mornings, though this is not may provide. The system fills up quickly during peak times like the beginning of the month or before holidays.

If you are desperate to move your appointment and no slots appear for weeks, you have two options: reschedule for a date further out and then reschedule again once new slots open, or call the appointment line and ask if staff can manually place you on a cancellation list. Some branches will call you if someone cancels, though this is not a formal program — it depends on the individual branch.

Canceling instead of rescheduling

If you need to cancel your appointment rather than move it, you can do that through the same online portal, by phone, or in person. Canceling frees up the slot for someone else and removes your appointment from the system. You can book a new appointment later whenever you are ready. Connecticut does not penalize you for canceling, and you can cancel as many times as you need.

If you cancel and then want to book again, you will go through the regular appointment booking process — there is no separate "rebook" option. This means you may have to wait for new slots to open, just as you would if you were booking for the first time.

Frequently Asked Questions

Can I reschedule my appointment the day before or the day of?

You can reschedule online up until the day before your appointment. On the day of your appointment itself, the online system usually blocks rescheduling. If you need to move it on the same day, call 860-263-5700 as soon as possible, or go to a DMV branch in person. Staff may be able to reschedule you if slots are available, but there is no may provide.

Do I need to bring anything to reschedule?

Online rescheduling requires only your confirmation number and date of birth — no documents needed. If you reschedule by phone, have the same information ready. In person, bring your confirmation number and a photo ID. You do not need to bring the documents for your actual DMV transaction until you show up for the rescheduled appointment.

What if I lost my confirmation number?

Call 860-263-5700 and give the agent your name and date of birth. They can look up your appointment without the confirmation number. You can also check your email or text messages for the original confirmation — most people receive both. If you booked in person, the branch may have a record under your name.

Can I reschedule to a different DMV branch?

Yes. When you reschedule online or by phone, the system shows you available times at all Connecticut DMV branches, not just the one where you originally booked. You can pick a different branch if it is more convenient. Just make sure you show up at the correct branch on your new appointment date.

How far in advance can I reschedule?

You can reschedule to any date where slots are open, which is typically 2 to 8 weeks out depending on the service and time of year. There is no rule preventing you from booking far in advance — you can reschedule to a date three months away if slots exist. However, you cannot reschedule to a date more than a few months out because the DMV does not release slots that far ahead.