The Burbank DMV location and what it handles

The Burbank DMV office is located at 2570 North Hollywood Way, Burbank, CA 91505. This office handles standard DMV transactions for residents in the Burbank area, including driver's license renewals, identification card applications, vehicle registration, and address changes. It is one of several DMV locations serving Los Angeles County.

The Burbank office does not handle all DMV services. Commercial driver's license (CDL) testing, for example, is done at specific locations across the county. If you need a service not listed on the office's page, the DMV website will direct you to the nearest location that offers it.

Key Takeaways

  • The Burbank DMV is at 2570 North Hollywood Way and handles driver's licenses, ID cards, vehicle registration, and address changes for the local area.
  • You must make an appointment before visiting; walk-ins are not accepted at most California DMV offices.
  • Bring original documents that prove your identity and residency, such as a passport, birth certificate, or recent utility bill.
  • Wait times vary by time of day and day of week; early morning and weekday visits typically have shorter lines than afternoons and weekends.
  • The office is closed on weekends and state holidays, and hours vary by day, so check the DMV website before you go.

How to make an appointment at Burbank DMV

California DMV requires an appointment for nearly all in-person services. You can schedule one through the DMV's online appointment system at dmv.ca.gov. Select the Burbank office, choose the service you need, and pick an available date and time. Appointments typically open 60 days in advance.

If the Burbank office has no available appointments, you can try nearby locations such as the Glendale or North Hollywood DMV offices. These are often less crowded and may have sooner openings. The DMV website shows real-time availability across all locations, so you can compare wait times before deciding where to go.

If you cannot reach the DMV online or need help scheduling, you can call 1-800-777-0133. This line is busiest in the morning, so calling in the afternoon may be faster. Have your driver's license number or ID number ready when you call.

Documents to bring to your Burbank appointment

What you need depends on your transaction, but most visits require proof of identity and California residency. Acceptable identity documents include a valid passport, birth certificate, or out-of-state driver's license. For residency, bring a recent utility bill, lease agreement, mortgage statement, or bank statement with your current address.

If you are renewing your driver's license, bring your current license and proof of residency. If you are changing your address, bring your current license and a document showing your new address. For vehicle registration, bring your vehicle's title, proof of insurance, and a smog certificate if your vehicle requires one.

Bring originals or certified copies—photocopies are not accepted for most documents. If a document is not in English, bring a certified translation along with the original.

Wait times and hours at the Burbank location

Even with an appointment, you may wait 15 to 45 minutes at the Burbank office, depending on the time of day and how busy the office is. Early morning appointments (8 a.m. to 10 a.m.) and weekday visits typically have shorter waits than afternoon or weekend slots. Tuesdays and Wednesdays are often less crowded than Mondays, Thursdays, and Fridays.

The Burbank DMV is open Monday through Friday. Hours are typically 8 a.m. to 5 p.m., but some days may close earlier for lunch or administrative work. Check the DMV website or call ahead to confirm hours on the day you plan to visit, as hours change seasonally and on holidays.

The office is closed on weekends and state holidays, including New Year's Day, Independence Day, Thanksgiving, and Christmas. If a holiday falls on a weekday, the office will be closed that day.

Services available at Burbank versus other Los Angeles County locations

The Burbank office handles most routine transactions: driver's license renewals and replacements, ID card applications, address changes, vehicle registration and renewal, and duplicate registration documents. It also processes name changes on driver's licenses and handles some commercial vehicle registration.

Some services are only available at specific DMV locations. CDL testing and commercial vehicle inspections happen at designated testing sites. Disabled person parking placards are issued at most offices, but if Burbank is out of stock, you may be directed to another location. Organ donor registration can be done at any office or online.

If you are unsure whether Burbank handles your specific need, search the DMV website for your service type. It will show you which offices offer it and their current wait times.

Parking and getting to the Burbank DMV

The Burbank office is located on North Hollywood Way near the Burbank Town Center shopping area. Street parking is available on North Hollywood Way and nearby residential streets, though it can be tight during peak hours. The office does not have a dedicated parking lot, so plan to arrive 10 to 15 minutes early to find a spot.

Public transit options include Burbank Bus and Metro bus lines that serve the North Hollywood Way corridor. If you are driving from the 101 Freeway, take the Olive Avenue exit and head north to North Hollywood Way. From the 134 Freeway, take the Magnolia Boulevard exit and head south.

What to do if your appointment is cancelled or you need to reschedule

The DMV may cancel your appointment if the office closes unexpectedly due to staffing issues or system outages. If this happens, you will receive a notice by email or phone. You can reschedule through the online appointment system or by calling 1-800-777-0133.

If you need to reschedule on your own, log into the DMV website, find your appointment, and select a new date and time. Cancelling and rebooking is free. If you miss your appointment without cancelling, you may have to wait longer for the next available slot, as no-shows affect scheduling availability.

Frequently Asked Questions

Can I do my DMV transaction online instead of going to Burbank?

Some transactions can be done online through dmv.ca.gov, including driver's license renewals (if you are not changing your address or photo), vehicle registration renewals, and address changes. However, if you need a new photo, are a first-time applicant, or have a complex transaction, you must visit in person.

What if I do not have an appointment?

Walk-ins are not accepted at the Burbank DMV. You must schedule an appointment in advance through the DMV website or by phone. If you arrive without one, staff will not serve you and will direct you to make an appointment.

How long does a typical transaction take at the Burbank office?

Most transactions take 10 to 20 minutes once you are called to a window, but total time including your appointment wait can be 30 minutes to an hour. Bring a book or phone charger, as waits can be unpredictable.

Do I need to bring my Social Security number to the Burbank DMV?

You do not need to bring a physical card, but you should know your Social Security number. The DMV will ask for it during your transaction. If you do not have one, bring documentation of your immigration status or a letter from the Social Security Administration.

What should I do if I have a problem at my appointment?

If staff cannot complete your transaction or you believe there was an error, ask to speak with a supervisor before you leave. You can also file a complaint with the DMV through its website or contact the California Department of Motor Vehicles customer service line at 1-800-777-0133.