California replaces lost, stolen, or damaged licenses at the DMV office or by mail
If your California driver's license is lost, stolen, damaged, or worn, you can request a replacement without taking a written test or vision exam. The California Department of Motor Vehicles (DMV) processes replacements through two main routes: in person at a DMV office or by mail using the state's remote replacement service. The method you choose depends on how quickly you need the new license and whether you can visit an office.
A replacement license costs $32 and is valid for the same expiration date as your current or most recent license. If your license has already expired, you will need to renew it instead of replacing it — renewal involves a vision test and costs more. The DMV distinguishes between a replacement (same expiration date) and a renewal (new expiration date), so confirm which one you need before you start.
Key Takeaways
- California offers mail-in replacement service through its online portal, which takes about two weeks and costs $32.
- In-person replacement at a DMV office is faster but requires an appointment, which you must book online in advance.
- You need your current or expired license number and a valid mailing address on file with the DMV to use mail-in service.
- Replacement licenses keep your original expiration date; if your license has expired, you must renew instead, which requires a vision test.
- The DMV will mail your replacement to the address registered with your account, so update your address before requesting if you have moved.
Replacing your license by mail through the DMV online portal
The fastest way to replace a lost or damaged license without visiting an office is through the DMV's online replacement service at dmv.ca.gov. You log in with your California driver's license number and date of birth, confirm your current mailing address, and pay the $32 fee by credit or debit card. The DMV will mail your replacement license to the address you confirm, and it typically arrives within 10 to 14 business days.
To use mail-in replacement, you must have a valid California driver's license number (even if it is expired) and access to the online portal. If you cannot remember your license number, you can look it up on the DMV website using your name and date of birth, or you can visit a DMV office to retrieve it. The mail-in service does not work if your license was suspended or revoked — in that case, you must visit an office in person.
After you submit your request online, the DMV sends a confirmation email. Keep this email for your records. If your replacement does not arrive within 15 business days, contact the DMV through its online messaging system or call 1-800-777-0133 to report it.
Replacing your license in person at a DMV office
If you need your replacement license faster than mail service offers, or if you cannot use the online portal, you can visit a DMV office. In-person replacement is usually completed the same day, though you will receive a temporary paper license and the plastic card arrives by mail within one to two weeks. You must book an appointment online at dmv.ca.gov before you go — walk-ins are not accepted at most offices.
Bring your current or expired license and proof of your current address (a utility bill, lease, or bank statement dated within the last 60 days). If you do not have your license with you, bring two forms of identification instead. The DMV office will take a new photo unless you request to keep your existing photo, which is an option if your license photo is recent and still looks like you.
The in-person fee is the same $32, and you pay at the office. The DMV will mail your permanent replacement to the address on file, so make sure your address is current before your appointment. If you have moved since your license was issued, update your address online or tell the DMV staff when you arrive.
What to do if your license was stolen or lost in a crime
If your license was stolen as part of a theft or robbery, you can report it to the DMV and request a replacement with a new license number. This is different from a standard replacement because it changes your identifying number in the system. You must file a police report first and bring the report number or a copy of the report to the DMV office.
At the office, tell the staff that your license was stolen in a crime and provide the police report information. The DMV will issue a new license number and mail the replacement to you. This process takes longer than a standard replacement because the DMV has to update your record in multiple systems. Plan for two to three weeks for delivery.
If you lost your license in a non-criminal situation (left it at a restaurant, dropped it), you do not need a police report — use the standard mail-in or in-person replacement process instead.
Updating your address before requesting a replacement
The DMV will mail your replacement license to the address currently registered with your account. If you have moved since your license was issued and have not updated your address, your replacement will go to your old address. You can update your address online at dmv.ca.gov before you request the replacement, or you can do it in person at a DMV office.
To change your address online, log in to your DMV account with your license number and date of birth, select "Address Change," and enter your new address. The change takes effect when ready. If you are using the mail-in replacement service, update your address first, then request the replacement. If you are visiting an office, you can update your address when you arrive for your appointment.
If your replacement was already mailed to an old address and you did not receive it, contact the DMV to request a new one sent to your current address. You may have to pay the $32 fee again.
Damaged licenses and photo renewal options
If your license is damaged but still readable (cracked, faded, or worn), you can request a replacement through the same process as a lost license. You do not have to turn in the damaged license — just request the replacement and the DMV will issue a new one with the same number and expiration date.
When you replace your license in person, you have the option to keep your existing photo or have a new one taken. If your current photo is recent and still looks like you, keeping it saves time. If you want a new photo, the DMV will take one at the office at no extra charge. If you use mail-in replacement, your new license will use your existing photo — you cannot request a new photo through the mail service.
What happens if your license is suspended or revoked
If your California driver's license is suspended or revoked, you cannot use the mail-in replacement service. You must visit a DMV office in person. The DMV staff will check your driving record and explain the reason for the suspension or revocation. You may be required to complete certain steps (pay fines, complete a traffic safety course, or provide proof of insurance) before a replacement can be issued.
Contact the DMV before you visit to find out what is required in your case. Call 1-800-777-0133 or use the online messaging system at dmv.ca.gov. Visiting without knowing what is needed can result in a wasted trip.
Frequently Asked Questions
How long does it take to get a replacement license in California?
Mail-in replacement takes 10 to 14 business days. In-person replacement gives you a temporary paper license the same day, with the permanent card arriving by mail in one to two weeks. If you need it faster, visit an office and ask if they can issue a temporary license you can use while waiting for the permanent one.
Can I get a replacement license if I do not have my current license number?
Yes. You can look up your license number on the DMV website using your name and date of birth, or you can visit a DMV office and ask staff to retrieve it. Once you have the number, you can use the mail-in service or book an in-person appointment.
Will my replacement license have the same expiration date as my old one?
Yes, a replacement keeps the same expiration date as your current or most recent license. If your license has already expired, you need a renewal instead of a replacement, which requires a vision test and costs more.
What if I moved and my replacement was mailed to my old address?
Contact the DMV through its online messaging system or call 1-800-777-0133 to report it. You can request a new replacement sent to your current address. You may have to pay the $32 fee again, depending on how long ago the first one was mailed.
Do I need an appointment to replace my license in person?
Yes. You must book an appointment online at dmv.ca.gov before visiting a DMV office. Walk-ins are not accepted at most locations. Appointments can usually be booked for the same day or within a few days, depending on your local office.