Jackson DMV Location and Hours

Jackson, Mississippi has one main Department of Motor Vehicles office located at 1104 Flowood Drive in Jackson. This is the primary location where you can handle driver's license renewals, vehicle registration, title transfers, and address changes. The office is open Monday through Friday, 8:00 a.m. to 5:00 p.m., and closed on weekends and state holidays.

If you live in a surrounding county, you may have a satellite office closer to you, though many residents in the Jackson metro area use the main Jackson location. Call ahead at the Jackson office before making the trip — wait times vary, and some services move faster than others depending on the day of the week and time of day.

Key Takeaways

  • The Jackson DMV is located at 1104 Flowood Drive and operates Monday through Friday, 8:00 a.m. to 5:00 p.m., with no weekend or holiday hours.
  • You will need a valid form of identification, proof of residency, and your vehicle title or registration documents depending on which service you are requesting.
  • Address changes can be completed in person at the Jackson office or by mail using the appropriate Mississippi DMV form.
  • Mississippi does not offer online address changes through the DMV website, so you must visit in person or submit documents by mail.
  • Bring original documents or certified copies — the Jackson office does not accept photocopies for most transactions.

Documents You Need for Common Transactions

For a driver's license renewal, bring your current license, proof of residency (utility bill, lease, or bank statement dated within 60 days), and your Social Security card or birth certificate. If your address has changed since your last license, bring proof of your new address as well.

For a vehicle registration renewal, bring your current registration card, proof of insurance, and your vehicle identification number (VIN). If you are renewing online or by mail, you can often skip the trip to Jackson, but the office staff can tell you which method works for your situation.

For an address change only, bring your current driver's license, proof of your new address, and a completed form. The Jackson office can process this in one visit, though you may also mail the form and documents if you prefer not to visit in person.

Address Changes at the Jackson DMV

You can update your address on your driver's license or vehicle registration at the Jackson DMV office in person. Bring your current license or registration, proof of your new address (utility bill, lease agreement, or bank statement), and a completed address change form. The staff will update your record on the spot, and you will receive a new license or registration card by mail within 7 to 10 business days.

If you prefer not to visit the office, you can mail the address change form and supporting documents to the Mississippi DMV. Processing by mail takes longer — typically 2 to 3 weeks — but you avoid the trip to Jackson. The Jackson office can provide you with the correct mailing address and form if you call or visit.

Wait Times and Best Times to Visit

The Jackson DMV typically has shorter wait times early in the morning (8:00 a.m. to 10:00 a.m.) and mid-week (Tuesday through Thursday). Avoid visiting on Mondays and Fridays if possible, as these days draw more traffic. Late afternoon (after 4:00 p.m.) can also be busy as people stop by after work.

There is no online reservation system for the Jackson office, so you cannot book a time slot in advance. Arrive early if you have a complex transaction, or call the office to ask about current wait times before you make the trip.

Services You Cannot Complete at Jackson DMV

The Jackson DMV does not handle commercial driver's license (CDL) testing or CDL renewals at this location. If you need CDL services, you will be directed to a testing facility outside the main office. Call the Jackson DMV to find out which location handles CDL services in your area.

You also cannot obtain a learner's permit or take a written driving test at the Jackson office without an appointment through the Mississippi DMV's testing system. The office staff can direct you to the correct testing location and explain how to schedule.

Contact Information and Additional Resources

The Jackson DMV main office phone number is available through the Mississippi Department of Motor Vehicles website. You can also find forms, renewal options, and information about satellite offices on the state DMV website. If you have questions about a specific transaction, call the Jackson office directly — staff can often tell you whether you need to visit in person or whether you can handle the matter by mail or online.

The Mississippi DMV website also lists which services can be renewed online or by mail, which can save you a trip to Jackson if your transaction qualifies. Check the website before visiting to see whether your renewal or update can be completed remotely.

Frequently Asked Questions

Can I renew my driver's license online instead of visiting the Jackson DMV?

Mississippi allows online renewal for some driver's licenses, but not all. If your license is not expired and you have not changed your address, you may be able to renew online through the state DMV website. If you need to change your address or your license is expired, you will need to visit the Jackson office or mail in your documents.

What if I do not have a utility bill for proof of residency?

A lease agreement, bank statement, mortgage statement, or government-issued mail dated within 60 days will work as proof of residency. The Jackson DMV accepts multiple forms of proof, so bring whatever document you have that shows your current address and your name.

How long does it take to get a new license after I change my address at the Jackson DMV?

Your new license card will arrive by mail within 7 to 10 business days. You can use your old license as proof of identity until the new one arrives. If you need the license sooner, ask the Jackson office whether they can issue a temporary license on the spot.

Do I need an appointment to visit the Jackson DMV?

The Jackson office does not use an appointment system. You can walk in during business hours, though arriving early or mid-week typically means shorter waits. Call ahead if you have questions about whether your transaction can be completed that day.

Can I mail my address change to the Jackson DMV instead of visiting?

Yes. Complete the address change form, include proof of your new address, and mail both to the Mississippi DMV address provided on their website. Processing takes 2 to 3 weeks by mail, compared to same-day updates if you visit the Jackson office in person.