Connecticut DMV Contact Information and Office Locations
The Connecticut Department of Motor Vehicles operates from a single headquarters location in Wethersfield, not from multiple regional offices. You can reach them by phone at 860-594-0001 during business hours, Monday through Friday, 8:30 a.m. to 4:30 p.m. The main office address is 60 State Street, Wethersfield, CT 06161.
Connecticut does not operate walk-in service centers for most transactions. Instead, the DMV handles most requests through mail, phone, or their online portal. If you need to visit in person for a specific service — such as a road test or a commercial driver's license exam — you will need to schedule an appointment in advance. Call the main number to book a time slot.
The state also maintains a website at ct.gov/dmv where you can read forms, check the status of a license or registration, and find information about fees and requirements. Many routine transactions, including address changes, can be started online or by mail without visiting an office.
Key Takeaways
- Connecticut's DMV operates from one location in Wethersfield and does not accept walk-in customers for most services without an appointment.
- You can reach the DMV by phone at 860-594-0001 during weekday business hours, 8:30 a.m. to 4:30 p.m.
- Address changes, license renewals, and registration updates can often be completed by mail or through the online portal at ct.gov/dmv.
- Road tests and commercial driver's license exams require an appointment scheduled in advance by phone.
- The DMV website allows you to check the status of your license, registration, or permit without calling.
Services You Can Handle by Mail or Online
Connecticut allows you to change your address without visiting an office. You can submit a change-of-address form by mail to the DMV headquarters, and the update typically takes 7 to 10 business days to process. The form is available on the ct.gov/dmv website under "Forms."
License renewals can also be handled by mail if your license is not expired and you do not need a new photo. The DMV will send you a renewal notice before your expiration date. You can return the notice with payment by mail, and your renewed license will arrive by post within two to three weeks.
Vehicle registration renewals work the same way. The DMV mails a renewal notice to your address on file. You can pay the renewal fee and return the notice by mail, or pay online through the ct.gov/dmv portal if you have your registration number and vehicle identification number (VIN) available.
Services That Require an In-Person Appointment
Road tests for driver's licenses and motorcycle endorsements must be scheduled in advance and taken at the Wethersfield office. You cannot walk in for a test. Call 860-594-0001 to book your appointment, and bring your learner's permit, proof of identity, and proof of residency on the day of your test.
Commercial driver's license (CDL) exams and endorsements also require an appointment. The written test and skills test are both administered at the Wethersfield location. You will need to provide your current license, medical certificate (if required), and any endorsement-specific documents.
If you need to replace a lost or stolen license, you can request a duplicate by mail or phone, but if you need it urgently, you may need to visit in person. Call ahead to confirm whether your situation requires an office visit or can be handled remotely.
Mailing Address and What to Include With Your Request
When you mail documents to Connecticut DMV, send them to: Connecticut Department of Motor Vehicles, 60 State Street, Wethersfield, CT 06161.
Always include your full name, date of birth, current address, and the reason for your request. If you are changing your address, include both your old address and your new address. If you are renewing a license or registration, include your license or registration number. Include payment by check or money order — the DMV does not accept cash by mail.
Keep a copy of anything you mail for your records. The DMV recommends allowing 7 to 10 business days for processing, plus mail delivery time in both directions. If you do not hear back within three weeks, call 860-594-0001 to check the status.
Online Services and Account Management
The ct.gov/dmv portal allows you to check the status of your license, registration, or permit without calling. You will need your license number or registration number and your date of birth to log in. The portal also shows renewal dates, outstanding violations, and suspension status.
You can pay registration renewal fees online through the portal if you have your registration number and VIN. Some other transactions, such as ordering a duplicate license or updating your address, can be initiated online, though you may need to mail supporting documents or pay by mail afterward.
The website also provides downloadable forms for address changes, duplicate license requests, and other common transactions. read the form, fill it out, and mail it with any required documents and payment to the Wethersfield address.
Fees and Payment Methods
Connecticut DMV fees vary by transaction type. A standard driver's license renewal costs $72 and is valid for six years. A duplicate license costs $20. Vehicle registration renewal fees depend on the vehicle's weight and type and are calculated when you renew.
When paying by mail, send a check or money order made out to "Connecticut DMV." Do not send cash. If you pay online through the portal, you can use a credit or debit card. In-person payments at the Wethersfield office accept cash, check, and card.
The DMV website lists the full fee schedule for all services. If you are unsure of the exact fee for your transaction, call 860-594-0001 before mailing payment, or check the fee table on ct.gov/dmv.
What to Do If You Cannot Reach the DMV by Phone
If the main line is busy, try calling during early morning hours (8:30 a.m. to 9:30 a.m.) or late afternoon (3:30 p.m. to 4:30 p.m.), when call volume is typically lower. You can also submit a question through the ct.gov/dmv website contact form, though responses may take several business days.
For urgent matters, visiting the Wethersfield office in person may be faster than waiting on hold, but you must call ahead to confirm that your issue requires an in-person visit. Walk-ins are not accepted for most services, and you may be turned away if you arrive without an appointment.
If you need a service that is not listed on the website or you are unsure whether it can be handled by mail, call 860-594-0001 and ask. The staff can tell you the fastest way to complete your transaction and whether an appointment is necessary.
Frequently Asked Questions
Can I change my address at the DMV office without an appointment?
No. Connecticut DMV does not accept walk-in customers. You must either mail your change-of-address form to the Wethersfield office, submit it online through ct.gov/dmv, or call 860-594-0001 to schedule an appointment. Mailing is the simplest option and takes 7 to 10 business days.
How long does it take to get a new license by mail?
If you are renewing an existing license by mail, expect 7 to 10 business days for processing, plus mail delivery time. Your renewed license should arrive within two to three weeks of mailing your renewal notice and payment. If you need it faster, call to schedule an in-person appointment.
What do I need to bring to a road test appointment?
Bring your learner's permit, a valid photo ID, and proof of residency (such as a utility bill or lease). You will also need to bring the vehicle you will be tested in, and it must be registered and insured. Arrive 15 minutes early to allow time for check-in.
Can I pay my registration renewal online?
Yes, if you have your registration number and vehicle identification number (VIN). Log into the ct.gov/dmv portal and select the vehicle registration renewal option. You can pay with a credit or debit card. If you prefer to pay by mail, send a check or money order with your renewal notice.
What if my license is expired and I need to renew it quickly?
Call 860-594-0001 to schedule an in-person appointment at the Wethersfield office. You can renew your license the same day if you visit in person and bring your expired license, proof of identity, and proof of residency. Mail renewal takes longer because of processing and delivery time.