Connecticut DMV contact information and online services

The Connecticut Department of Motor Vehicles operates under the state's DMV website at ct.gov/dmv. You can reach the agency by phone at 860-263-5700 during business hours, or visit a local DMV branch in person. Most common transactions — license renewals, registration updates, and address changes — can be completed online through the CT DMV portal without visiting an office.

Connecticut's DMV is part of the state's Department of Administrative Services. The main office is located in Wethersfield, but the state operates multiple branch locations across Connecticut. Each branch handles the same services, though some locations have shorter wait times during off-peak hours.

Key Takeaways

  • Connecticut's DMV website at ct.gov/dmv lets you renew licenses, update registrations, and change your address without visiting an office.
  • The main DMV phone line is 860-263-5700, and you can also contact individual branch offices directly for specific questions.
  • Most DMV branches are open Monday through Friday during standard business hours, with limited Saturday hours at select locations.
  • You will need your driver's license number or vehicle registration number to use most online services.
  • Connecticut accepts online payments for registration renewals and other fees through the DMV portal.

Online services available through ct.gov/dmv

The Connecticut DMV portal allows you to handle several transactions from home. You can renew your driver's license (if you are not required to take a new photo), renew your vehicle registration, pay registration fees, request a duplicate license or registration card, and update your address on file. The online system accepts credit cards and debit cards for payment.

To use online services, you will typically need your current license or registration number, the last four digits of your Social Security number, and your date of birth. The system verifies this information against state records before allowing you to proceed. If your information does not match what the DMV has on file, you may need to visit a branch office or call to update your records first.

Some transactions require an in-person visit. These include obtaining a Real ID-compliant license, taking a new photo for license renewal, obtaining a commercial driver's license, or handling violations or suspensions on your driving record.

Connecticut DMV branch locations and hours

Connecticut operates DMV branches in multiple cities across the state. The main office in Wethersfield handles all services, and regional branches in cities like Hartford, New Haven, Stamford, and Waterbury serve their surrounding areas. You can visit any branch regardless of where you live or where your vehicle is registered.

Most branches are open Monday through Friday from 8:30 a.m. to 4:30 p.m., with some variation by location. A few branches offer limited Saturday hours, typically from 9 a.m. to 1 p.m. Hours change seasonally and may be reduced on state holidays. Before visiting, check the specific branch hours on ct.gov/dmv, as individual locations may have different schedules.

Wait times vary significantly by branch and time of day. Branches in smaller towns typically have shorter waits than those in major cities. Early morning visits and mid-week appointments generally mean less time waiting. If you need to handle a complex transaction, calling ahead to ask about current wait times can help you plan your visit.

What documents you need for common transactions

For a driver's license renewal, bring your current license, proof of residency (a utility bill or lease dated within 60 days), and your Social Security number. If you are renewing online, you will not need physical documents — the system verifies your information electronically.

For vehicle registration renewal, bring your current registration card and proof of insurance. Connecticut requires all registered vehicles to carry active insurance. If your address has changed, bring proof of your new address as well.

For an address change on your license or registration, bring proof of your new address (utility bill, lease, or mortgage statement) and your current license or registration. You can also update your address online if you have your license or registration number and can verify your identity through the portal.

If you are obtaining a Real ID-compliant license, bring your current license, proof of citizenship (passport, birth certificate, or naturalization papers), proof of Social Security number (Social Security card, W-2, or tax return), and two forms of proof of residency. Real ID licenses cost the same as standard licenses and are required for federal air travel and entry to federal buildings as of May 2025.

How to change your address with Connecticut DMV

You can change your address online through ct.gov/dmv if you have your license or registration number and can verify your identity. The online process takes about 10 minutes and costs nothing. Your new address will appear on your next renewal or replacement card.

If you prefer to change your address in person, visit any DMV branch with proof of your new address and your current license or registration. The branch will update your record when ready, and you can request a replacement card with your new address for a small fee (typically $5 to $10).

You can also change your address by mail. Send a signed letter with your old address, new address, license or registration number, and proof of your new address to the Connecticut DMV. Processing by mail takes two to three weeks. The mailing address is listed on ct.gov/dmv under "Contact Us."

Connecticut law requires you to notify the DMV of an address change within 30 days of moving. Failing to do so can result in license suspension or registration issues if you receive a ticket or notice at your old address and do not respond.

Paying fees and understanding Connecticut DMV costs

Connecticut DMV fees vary by service. A standard driver's license renewal costs $72 for a six-year license. A Real ID-compliant license costs $72 as well. Vehicle registration renewal costs depend on your vehicle's weight and type, but typically ranges from $120 to $250 annually.

The DMV accepts payment by credit card, debit card, and check. Online payments are processed when ready. In-person payments at branches accept cash, check, and card. By mail, send a check or money order — do not send cash.

Some services carry additional fees. A duplicate license or registration card costs $5 to $10. A replacement registration plate costs $15 to $25. A name change on your license or registration requires a $10 fee plus proof of the legal name change (marriage certificate, court order, or divorce decree).

Frequently Asked Questions

Can I renew my Connecticut license online if I need a new photo?

No. Online renewal is only available if you do not need a new photo. If your license is expiring and you have not had a photo taken in the last 10 years, or if your appearance has changed significantly, you must visit a branch office or request a photo appointment. You can schedule a photo appointment online through ct.gov/dmv.

How long does it take to get a replacement license or registration card by mail?

Processing by mail typically takes two to three weeks from the date the DMV receives your request. If you need the card sooner, visit a branch office — replacement cards are usually issued the same day. You can also request expedited processing for an additional fee.

What if I moved out of state but still have a Connecticut license?

You should obtain a license in your new state within the timeframe required by that state (usually 30 to 60 days). Connecticut will not suspend your license for moving, but driving with an out-of-state address on your license can complicate insurance claims or traffic stops. Contact your new state's DMV for their requirements.

Can I handle my transaction at any Connecticut DMV branch?

Yes. All Connecticut DMV branches offer the same services regardless of where you live or where your vehicle is registered. You do not need to visit the branch closest to your home or the one where you originally registered your vehicle.

What is the best time to visit a Connecticut DMV branch to avoid waiting?

Early morning (8:30 a.m. to 10 a.m.) and mid-week (Tuesday through Thursday) typically have shorter wait times than afternoons or Fridays. Avoid lunch hours and the end of the month when people rush to renew before important date. Calling ahead to ask about current wait times can help you plan your visit.