Location and Hours for the Greenbrier DMV Office

The Greenbrier DMV office in Chesapeake is located at 1585 Greenbrier Parkway, Chesapeake, VA 23320. This is one of several driver licensing offices serving the Chesapeake area. The office handles standard driver's license and identification card transactions, vehicle registration renewals, and title work.

Hours of operation are Monday through Friday, 8:15 a.m. to 5:00 p.m., and Saturday from 8:15 a.m. to 12:45 p.m. The office is closed on Sundays and state holidays. Wait times vary by time of day and day of week; mornings and early weekdays typically have shorter lines than afternoons and Fridays.

You can call the office at (757) 424-6400 to ask about current wait times or to confirm hours before you visit. The Virginia DMV does not take appointments at this location, so service is first-come, first-served.

Key Takeaways

  • The Greenbrier office is open weekdays 8:15 a.m. to 5:00 p.m. and Saturdays 8:15 a.m. to 12:45 p.m., with no Sunday hours.
  • You do not need an appointment; service is first-come, first-served, and you can call ahead to check wait times.
  • Bring your current ID, proof of residency, and any documents specific to your transaction (title, registration, or license renewal forms).
  • The office handles driver's licenses, ID cards, vehicle registration, and title services, but some complex transactions may require a different location.

What Documents to Bring

The documents you need depend on your specific transaction. For a driver's license renewal, bring your current license, proof of Social Security number, and proof of Virginia residency (such as a utility bill, lease, or bank statement dated within the last 60 days). If you are renewing by mail or online, you may not need to visit the office at all.

For a new driver's license or ID card, bring your birth certificate or passport, Social Security card or a document showing your number, two proofs of Virginia residency, and proof of your legal name if it differs from your birth certificate. For vehicle registration or title work, bring your current registration, proof of insurance, and the title or bill of sale.

The Virginia DMV website lists full document requirements by transaction type. Bringing incomplete paperwork is the most common reason for return visits, so review the checklist for your specific need before you go.

Services Available at This Location

The Greenbrier office handles routine driver licensing services: new licenses, renewals, replacements for lost or damaged licenses, and ID card transactions. You can also renew or replace your vehicle registration, transfer a title, and handle basic vehicle-related paperwork at this location.

Some transactions are not available at all DMV offices. Commercial driver's license (CDL) testing and certain specialized vehicle titles (such as salvage or rebuilt titles) may require a different location. If you are unsure whether your transaction can be completed here, call the office before you visit.

The office does not handle Real ID upgrades at the counter; those are processed by mail. You can pick up a Real ID process form at the office if you need one.

Alternatives to Visiting in Person

Many driver's license renewals can be completed online through the Virginia DMV website without visiting an office. You are may be able to access for online renewal if your license is not expired, you have no medical restrictions, and your address has not changed. Online renewal takes about two weeks and costs less than in-person renewal.

Vehicle registration renewals can also be completed online or by mail. The Virginia DMV website allows you to renew registration, pay the fee, and receive your new registration card by mail without visiting an office. This option works if your vehicle has no outstanding violations and your information has not changed.

If you need to visit an office but the Greenbrier location is inconvenient, Chesapeake has other DMV offices. The Downtown Chesapeake office and the Battlefield Boulevard office are alternatives. Check the Virginia DMV website for their hours and services before you decide which location to visit.

What to Expect When You Arrive

When you enter the Greenbrier office, take a number from the dispenser near the entrance. The number tells you your place in line. You will see a digital display showing which number is currently being served. Wait in the seating area until your number appears on the display, then proceed to the open window.

Have your documents organized and ready before you reach the window. The staff member will review your paperwork, answer questions about your transaction, and process your request. If your documents are incomplete, the staff member will tell you what is missing and whether you can return the same day or must come back later.

Processing times vary. A straightforward license renewal may take 10 to 15 minutes at the window. A new license or vehicle title transfer can take 20 to 30 minutes. Payment is accepted by cash, check, or card at most transactions.

Fees and Payment Methods

Driver's license renewal costs $24 for an eight-year license in Virginia. A new driver's license costs $24. Replacement of a lost or damaged license costs $15. ID card renewal or replacement costs $12. These fees are current as of 2024 but may change; confirm the exact fee when you call or visit the office.

Vehicle registration renewal fees depend on your vehicle's weight and type. A standard passenger vehicle registration renewal typically costs between $40 and $60. Title transfer fees vary based on the transaction type and whether the vehicle is new to Virginia or already registered in state.

The office accepts cash, personal checks, and debit or credit cards. Some transactions may have additional fees if you request expedited processing or special services.

Common Issues and How to Resolve Them

The most common reason for a failed transaction is incomplete or incorrect documentation. If you are told your documents are not sufficient, ask the staff member exactly what is missing and whether you can obtain it the same day. Some documents (like proof of residency) can sometimes be obtained quickly from a bank or utility company.

If your name does not match across your documents — for example, if your birth certificate shows a different name than your Social Security card — bring a legal document showing the name change, such as a marriage certificate or court order. Without it, the DMV cannot process your transaction.

If you have an outstanding traffic violation or unpaid fine, the DMV may not renew your license or registration until it is resolved. Contact the court or the agency that issued the violation to clear it before you visit the office.

Frequently Asked Questions

Can I renew my license if it has already expired?

Yes, but you cannot renew online if your license is expired. You must visit an office in person. Bring your expired license, proof of residency, and proof of your Social Security number. There may be a small additional fee for late renewal depending on how long it has been expired.

Do I need an appointment at the Greenbrier office?

No. The Greenbrier DMV office operates on a first-come, first-served basis with no appointments. You can call ahead to ask about current wait times, but you will not be able to reserve a specific time slot.

What if I do not have a birth certificate or passport?

You will need one of these documents to obtain a new driver's license or ID card in Virginia. If you do not have either, you can order a birth certificate from the vital records office in the state where you were born, or explore for a passport through the U.S. State Department. Both take several weeks, so plan ahead.

Can I transfer my out-of-state license at this office?

Yes. Bring your current out-of-state license, proof of Virginia residency, proof of your Social Security number, and your birth certificate or passport. The staff will process your Virginia license and you will take a new photo at the office.

What happens if I fail the vision or written test?

If you fail the vision screening, you will be told the result when ready and can retake it the same day. If you fail the written knowledge test, you must wait at least one day before retaking it. You can study using the Virginia DMV's online practice tests before you return.