The Maryville DMV location and what it handles

The Maryville Driver Services office is located at 309 Foothills Mall Drive in Maryville, Tennessee. This is a full-service Driver Services location run by the Tennessee Department of Safety and Homeland Security, which means you can handle most driver license and vehicle registration tasks there without traveling to a larger regional office.

The office issues new driver licenses, renews existing ones, handles address changes, processes vehicle registration and title work, and administers the written and road tests for new drivers. If you need a commercial driver license (CDL) or have a complex title issue, you may be directed to a different location, but the staff at the Maryville office can tell you that when you call or visit.

Key Takeaways

  • The Maryville Driver Services office is at 309 Foothills Mall Drive and handles driver licenses, renewals, vehicle registration, and road tests.
  • You should call ahead or check the Tennessee DMV website for current hours, as they vary by season and may change without notice.
  • Bring your Social Security number, proof of residency, and any documents related to your specific transaction before you go.
  • Road tests and written tests are offered at this location, but you must schedule an appointment in advance through the Tennessee DMV system.
  • The office is busier on certain days of the week and times of year, so visiting early in the morning or mid-week typically means shorter waits.

Hours, phone number, and how to confirm before you visit

The Maryville Driver Services office is open Monday through Friday, but the exact hours change seasonally and occasionally shift for staffing or maintenance. The general hours are 8:00 a.m. to 4:30 p.m., but you should confirm this before making the trip.

Call the office directly at (865) 983-2709 to verify hours and ask whether you need an appointment for your specific task. You can also visit the Tennessee Department of Safety and Homeland Security website and search for the Maryville location to see current information and any posted alerts about closures or delays.

The office is closed on state holidays and weekends. If you cannot visit during regular business hours, some transactions—like driver license renewal—can be completed by mail or online through the Tennessee DMV website, depending on your situation.

What documents to bring for common transactions

The documents you need depend on what you are doing, but nearly every transaction requires your Social Security number and proof of residency. Proof of residency can be a utility bill, lease agreement, mortgage statement, or bank statement showing your current address. The document must be recent—usually dated within the last 60 days.

For a new driver license, bring your Social Security card (or a document showing your number), proof of residency, proof of your date of birth (birth certificate or passport), and proof of your legal name if it differs from your birth certificate (marriage certificate, divorce decree, or court order). You will also need to pass the written test and road test.

For a driver license renewal, bring your current license and proof of residency. If your address has changed, bring proof of your new address. For vehicle registration or title work, bring your vehicle's current registration, proof of insurance, and the title or bill of sale. The staff can tell you if you need additional documents when you call.

Road tests and written tests at the Maryville location

The Maryville Driver Services office administers both the written knowledge test and the road test for new drivers. You cannot straightforward walk in and take a test—you must schedule an appointment through the Tennessee DMV system in advance. Appointments fill up weeks ahead, especially during spring and summer, so plan ahead if you need a test date.

To schedule a test, visit the Tennessee DMV website or call the Maryville office. You will need to provide your name, date of birth, and the type of test you want to take. The written test covers traffic laws, road signs, and safe driving practices. The road test is conducted by a state examiner in a vehicle and typically lasts 15 to 20 minutes.

Bring a valid form of identification to your test appointment, and arrive at least 10 minutes early. If you fail either test, you can schedule another appointment, but there may be a waiting period before you can retake it. The Maryville office staff can explain the retesting rules when you call to schedule.

Parking, location details, and what to expect when you arrive

The Maryville Driver Services office is located inside Foothills Mall Drive, which has a parking lot. Parking is free. The office is not difficult to find once you are in the lot, but if you are unfamiliar with the area, use a GPS or map process to navigate to 309 Foothills Mall Drive, Maryville, TN 37801.

When you arrive, check in at the front desk and take a number. Wait times vary depending on the day and time. Early mornings (8:00 a.m. to 10:00 a.m.) and mid-week days (Tuesday through Thursday) typically have shorter waits than late afternoons or Fridays. During lunch hours (11:30 a.m. to 1:00 p.m.), the office is often busy.

Bring all required documents and be prepared to wait. The staff will call your number when it is your turn. Have your questions ready, and if you are unsure whether you have brought everything you need, ask the staff when you check in—they can tell you when ready if you are missing something.

Scam alert: Fake DMV websites and services

Be cautious of websites that claim to offer DMV services for a fee. The only official Tennessee DMV website is tn.gov/safety (the Tennessee Department of Safety and Homeland Security). Any other website offering to renew your license, register your vehicle, or schedule a test for a fee is not affiliated with the state and may be a scam.

Do not pay money to third-party services claiming they can speed up your DMV transaction or may provide a test appointment. The Maryville office does not use third-party vendors, and paying a middleman will not make your transaction faster. If you need help, call the Maryville office directly at (865) 983-2709 or visit the official Tennessee DMV website.

Never give your Social Security number, driver license number, or payment information to anyone claiming to represent the DMV unless you initiated the contact and verified the number yourself by calling the office directly or looking it up on the official state website.

Alternatives if you cannot visit in person

Some transactions can be completed without visiting the Maryville office. Driver license renewal can often be done online or by mail if your license is not expired and you have no medical conditions or legal holds. Visit the Tennessee DMV website to check whether you are may be able to access for online or mail renewal.

Address changes can sometimes be reported online through the Tennessee DMV website without visiting an office. Vehicle registration renewal can also be renewed online or by mail in many cases. However, if you are explore for a new license, taking a test, or handling a title issue, you will need to visit the Maryville office or another Driver Services location in person.

If you live far from Maryville and need to visit a DMV office, there are other Driver Services locations throughout East Tennessee. Call (865) 983-2709 to ask whether another location closer to you can handle your transaction, or visit the Tennessee DMV website to find all locations in the region.

Frequently Asked Questions

Do I need an appointment to visit the Maryville DMV?

Most transactions do not require an appointment—you can walk in, take a number, and wait. However, road tests and written tests must be scheduled in advance. Call (865) 983-2709 to book a test appointment. Some offices have begun using appointment systems for other services during busy times, so call ahead to confirm.

How long does a typical visit take?

A straightforward transaction like a license renewal or address change usually takes 15 to 30 minutes once you are called, but wait times in the lobby can range from 30 minutes to over an hour depending on the day and time. Arriving early in the morning or mid-week typically means shorter waits.

Can I renew my driver license by mail or online instead of visiting?

Yes, if your license is not expired and you have no medical conditions or legal issues, you can renew online or by mail through the Tennessee DMV website. Check the website or call the Maryville office to see whether you are may be able to access before making a trip.

What if I fail my road test?

You can schedule another test appointment after a waiting period. The Maryville office staff will explain the retesting rules and help you schedule your next attempt when you call or visit. There is a fee for each test attempt.

Is the Maryville office open on weekends or holidays?

No, the Maryville Driver Services office is open Monday through Friday only and is closed on state holidays. If you need DMV services on a weekend, you will need to visit on a weekday or use online or mail services if your transaction is may be able to access.