The Tennessee DMV office in Memphis is located on Getwell Road and handles driver licenses, vehicle registration, and title services for Shelby County residents

The Tennessee Department of Safety and Homeland Security, Driver Services Division runs the Memphis DMV office. This is the state agency that issues driver licenses, processes vehicle registration and title applications, and administers written and road tests. The Memphis location serves residents across Shelby County and surrounding areas.

Tennessee does not have separate "DMV" offices the way some states do. Instead, you visit a Driver Services office operated by the state. The Memphis office is one of several regional locations across Tennessee, and it handles the same services statewide — there is no difference in what you can do at the Memphis location versus any other Tennessee Driver Services office.

Key Takeaways

  • The Memphis Driver Services office is located at 3695 Getwell Road, Memphis, TN 38118, and is open Monday through Friday during standard business hours.
  • You can renew your driver license, register a vehicle, obtain a title, or schedule a road test at this location without an appointment, though wait times vary by time of day.
  • Tennessee allows you to renew your driver license online or by mail if you meet certain requirements, which may save you a trip to the office.
  • The office phone number is (901) 465-8500, and you can also reach statewide customer service at 1-844-824-8368 to ask questions before visiting.

Memphis Driver Services Office Location and Hours

The Memphis office is located at 3695 Getwell Road, Memphis, TN 38118. This is the primary Driver Services location for the Memphis area. The office is open Monday through Friday from 8:00 a.m. to 4:30 p.m. and closed on weekends and state holidays. Hours may change during holidays, so calling ahead is wise if you are planning a visit around a holiday week.

The office does not require appointments for most services. You can walk in during business hours, take a number, and wait your turn. Wait times are typically shorter in the early morning or mid-afternoon, and longer during lunch hours and late afternoon. If you need a road test, you may need to schedule that in advance — call the office to confirm current scheduling practices.

Services Available at the Memphis Location

The Memphis Driver Services office handles the full range of driver and vehicle services. You can renew or replace your driver license, obtain a duplicate license if yours is lost or stolen, change your address on your license, and take the written knowledge test and road test for a new license. You can also update your name on your license if you have recently married or legally changed your name.

For vehicle-related services, the office processes vehicle registration renewals, new vehicle registration, title applications for vehicles you have purchased, and duplicate title certificates. You can also handle address changes for your vehicle registration and title at this location. If you need to register a vehicle from out of state or transfer a title from another state, bring your out-of-state title and proof of ownership.

What to Bring to the Memphis Office

What you need to bring depends on which service you are seeking. For a driver license renewal, bring your current license or ID, proof of Tennessee residency (such as a utility bill or lease), and your Social Security number. If you are renewing after your license has expired by more than a certain period, you may need to retake the written test — call ahead to confirm whether this applies to you.

For vehicle registration or title services, bring your current registration card, proof of ownership (such as a bill of sale or previous title), proof of insurance, and proof of residency. If you are registering a vehicle for the first time in Tennessee, bring the out-of-state title or manufacturer's certificate of origin. For a road test, bring your current learner permit, proof of residency, and proof of insurance.

Bring original documents or certified copies — photocopies are not accepted for most services. If any document is not in English, bring a certified English translation along with the original.

Online and Mail Renewal Options

Tennessee allows driver license renewal online if your license is not expired and you meet other requirements. You can renew online at the Tennessee Driver Services website if you are renewing a standard driver license (not a commercial license) and your license is still valid. The online renewal process takes about 10 minutes, and you will receive your renewed license by mail within 7 to 10 business days.

You can also renew by mail if you prefer not to visit the office or use the online system. Mail renewal takes longer — typically 2 to 3 weeks — and requires you to submit your current license along with the renewal form and fee. Call the Memphis office or the statewide customer service line to request a mail renewal form, or read it from the Tennessee Driver Services website.

Contact Information and Customer Service

The Memphis Driver Services office phone number is (901) 465-8500. Call this number to ask questions about services, confirm current hours, or inquire about wait times before you visit. The office staff can also tell you whether you need an appointment for a specific service or whether walk-ins are accepted.

For questions that do not require a visit to the Memphis office, you can reach Tennessee Driver Services statewide customer service at 1-844-824-8368. This line can answer general questions about renewal requirements, acceptable documents, fees, and services available across the state. You can also visit the official Tennessee Driver Services website to find forms, check fees, and read detailed information about each service.

Frequently Asked Questions

Can I renew my license online if it has already expired?

No. Online renewal is only for licenses that are still valid. If your license has expired, you must renew in person at the Memphis office or by mail. Call (901) 465-8500 to ask whether mail renewal is an option for your situation.

Do I need an appointment to take my road test at the Memphis office?

Road tests typically require scheduling in advance, though policies can change. Call the Memphis office at (901) 465-8500 to confirm whether appointments are required and to find out how far in advance you need to schedule.

What if I need to register a vehicle but do not have the out-of-state title yet?

You will need the title or manufacturer's certificate of origin to register a vehicle in Tennessee. If you are waiting for the title to arrive by mail, you can ask the Memphis office whether you can register with a bill of sale or other proof of ownership in the meantime. Call ahead to confirm what documents they will accept.

Is there a different office I can visit if the Memphis location is too busy?

Yes. Tennessee has Driver Services offices in other cities, and you can visit any of them. However, the Memphis office is the closest option for Shelby County residents. Call the statewide customer service line at 1-844-824-8368 to find other office locations and hours if you want to compare wait times or convenience.